Street Address
Level 2, 157 Walker Street,
North Sydney NSW 2060 Australia |
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Mailing Address
PO Box 1321,
North Sydney NSW 2059 Australia
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| Reservations |
| Phone: | 1300 723 972 |
| Travel Agent Phone: | 1300 363 500 or |
| | (02) 9900 9300 |
Fax:
| (02) 9929 4655 |
| Email: | enquiries@driveawayres.com.au |
| Hours of operation: | Reservations: Monday to Friday 7am-7.30pm, Saturday 9am-2pm,
Sunday 10am-3pm, Australian National Public Holidays Closed.
Customer Service (car rental & leasing): 24 hours, 7 days per week. |
| Christmas Period Hours of operation: | Thursday 24 December: 9am - 5pm
Friday 25 & Saturday 26 December: Closed
Sunday 27 December: 10am - 3pm
Monday 28 December: Closed
Tuesday 29, Wednesday 30 and Thursday 31 December: Normal office hours
Friday 1 January: Closed
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| Sales/Administration/Accounts |
| Phone: | (02) 9900 9300 |
| Fax: | (02) 9922 7944 |
| Forms of Payment: | Credit Card, Direct Deposit, Money Direct - Code "DDDA",
Tias Tips - Code "DASYD", eNett. |
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| Customer Service |
| Email: | custserv@driveaway.com.au |
| Fax: | (02) 9929 8152 |
Please Include:
Travelers name
Booking Reference
Nature of complaint
Copy of Credit Card statements / Receipts where applicable
Supporting documentation where applicable |
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| For DriveAway Excess Refund Cover claims, the following documents are required: Police report (where applicable), supplier accident report and proof of charge from the car rental supplier, ie. credit card statement or supplier invoice. |
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