Contact Us

Street Address
Level 2, 157 Walker Street,
North Sydney NSW 2060  Australia

Mailing Address
PO Box 1321,
North Sydney NSW 2059  Australia

Reservations

Phone:

1300 723 972

Travel Agent Phone:

1300 363 500 or

(02) 9900 9300

Fax:

(02) 9929 4655

Email:

enquiries@driveawayres.com.au

Hours of operation:

Reservations: Monday to Friday 7am-7.30pm, Saturday 9am-2pm,
Sunday 10am-3pm, Australian National Public Holidays Closed.
Customer Service (car rental & leasing): 24 hours, 7 days per week.

Sales/Administration/Accounts

Phone:

(02) 9900 9300

Fax:

(02) 9922 7944

Forms of Payment:

Credit Card, Direct Deposit, Money Direct - Code "DDDA",
Tias Tips - Code "DASYD", eNett.

Customer Service

Email:

custserv@driveaway.com.au

Fax:

(02) 9929 8152

Please Include:
Travelers name
Booking Reference
Nature of complaint
Copy of Credit Card statements / Receipts where applicable
Supporting documentation where applicable

For DriveAway Excess Refund Cover claims, the following documents are required: Police report (where applicable), supplier accident report and proof of charge from the car rental supplier, ie. credit card statement or supplier invoice.

Global Phone Card

Call us wherever you are, Toll Free 24 hours a day from outside Australia.

If you are in:

Dial:

Belgium

+800 300 400 30

Denmark

+800 300 400 30

France

+800 300 400 30

Germany

+800 300 400 30

Ireland

+800 300 400 30

Netherlands

+800 300 400 30

Sweden

+800 300 400 30

United Kingdom

+800 300 400 30

USA

+800 300 400 30

Canada

1800 870 1940

Greece

00800 6114 054

Italy

800 788 437

New Zealand

0800 88 55 90

Hong Kong

800 901 256

Malaysia

1800 812 871

Papua New Guinea

050 861 093

Singapore

800 6162 214

Thailand

001800 6121 069