Contact Us

Customer Service

For Customer Service enquiries please email custserv@driveawayres.com.au and include the travellers name, booking reference, comment or complaint and supporting receipts or documents where applicable.

For DriveAway Hire Car Excess Insurance claims, please complete a claim form and provide the necessary additional documents.

Where To Find Us

Street Address
Level 1
157 Walker Street
North Sydney
NSW 2060
Australia

Mailing Address
PO Box 1321
North Sydney
NSW 2059
Australia

1. Some public telephones require deposit of a coin or prepaid phone card for dial tone.
2. Some public telephones require deposit of a coin or prepaid phone card payment during call duration.
3. This service may not be available from some hotels. Be sure to review your hotel's instructions and rates before calling.
4. DriveAway Holidays is not responsible for charges connected with the use of this service. Including, but not limited to hotel phone charges, wireless telephone airtime, long distance charges or public telephone charges.
5. This service is intended for use by DriveAway Holidays' clients and customers only.
6. DriveAway Holidays can not be held responsible for travel interruptions as a result of international telecommunications problems. These problems might prohibit calls from reaching our office.
By using our toll-free number, you hereby agree to these terms.