Who we are: DAH Holdings Pty Ltd - Part of the Auto Europe LLC Group - ABN 67 107 041 912 ("DriveAway") is a member of the Australian Federation of Travel Agents Limited (AFTA) #1125, and is an ATAS Accredited Travel Agent A11440
Application: These terms and conditions apply to any contract made between DriveAway and any person (referred to as the "Customer") purchasing goods or services referred to online from DriveAway.
Prices: All prices displayed are correct at time of issue date and are subject to currency fluctuations and change without notice. All prices are in AUD$.
Rates Do Not Include: Additional fuel or oil, tolls, highway stickers, crit’air certificates, fines or penalties due to traffic violations, loss or theft of vehicle keys and transponder card, theft of personal belongings inside the vehicle, equipment and delivery & return fees outside of France.
How To Book: Contact your licensed Travel Agent, or visit www.driveaway.com.au.
Bookings: From 30 July 2025, DriveAway requires full Payment upon confirmation. All vehicles are on request and subject to confirmation. Late bookings are not guaranteed. For bookings within 6 weeks of delivery, all lease forms, payment, and necessary documentation are required immediately. Late return of lease forms may delay delivery of your vehicle.
Payment: Where bookings are made by credit card, a 0.9% surcharge will be charged on the total amount. Late return of lease forms may delay the delivery of your vehicle. For bookings within six weeks of collection, please contact our office. Late bookings are not guaranteed.
Invoices: An invoice is sent upon confirmation of your reservation outlining all aspects of products booked.
Lease Forms: It is essential that original lease forms, together with a photocopy of the registered driver's passport are returned at least 8 weeks prior to the delivery of your Car-2-Europe Lease. You must not reside in the EU (European Union) and you must have been in Australia for more than 6 months. Late return of these documents will delay delivery of your vehicle.
Travel Documents: Once payment is received and the original lease forms returned, travel documents will be issued 30 days prior to collection. Please note that vouchers are accountable documents and serve as exchange vouchers for products you have booked. Non-presentation of your voucher may result in charges being applied locally.
Amendments: No changes can be made within 30 days of pick up. All amendments are subject to availability and will be repriced. No name changes are permitted once a booking has been confirmed. For further information please contact DriveAway.
Cancellations:
Refunds: No refund for unused days or early return of the leasing vehicle. If you return your leasing vehicle to a different depot than booked and paid for there will be no refund. DriveAway does not authorise the employees of Peugeot, Citroen or DS to promise refunds to clients. Cancellation fees may apply.
Additional drivers:
There is no charge for an additional driver however the following restrictions apply:
To be eligible for tax-free status and thereby for a Car-2-Europe Peugeot, Citroën or DS contract for a maximum duration of 175 days with temporary (tt) plates, you must comply with the following conditions:
If a tourist, who regardless of their nationality,
European citizens: residing outside of the European Union (copy of residency stamp / certificate is required with booking forms) who fit the conditions above.
People on temporary assignment in the European Union, such as professors, trainees, journalists, official representatives and full-time students – are permitted under certain conditions. Contact DriveAway for further details.
Health and Immigration: Please ensure you comply with all passport, visa and health requirements necessary for the countries you wish to visit. DriveAway is not responsible for advertising on passport, visa, or health requirements. Your travel agent, doctor or local embassy/consulate will be able to advise you.
Travel Insurance: We strongly recommend you take out suitable travel insurance cover. This can be arranged through your travel agent.
Vehicle: Leasing vehicles are left hand drive. The definition and/or specifications of the Car-2-Europe vehicles displayed online are subject to change without notice.
Images: DriveAway reserves the right to modify the versions, equipment and prices offered online without prior notice and to provide a similar or superior vehicle to that booked. Photographs shown are not contractual. Some model options shown may not be available.
Duration: Minimum lease period is 15 days. Maximum 175 days, excluding leases returning to Portugal where the maximum duration is 90 days. Leasing is based on calendar days.
Age Limit: Minimum age: 18 years with a full Australian driver’s licence (provisional licence is not accepted). Maximum age: No limit.
Driver Qualifications: All drivers must hold a full valid driver’s licence with a clean driving record for a minimum of one year. A learner or provisional licence is not accepted. An international driving licence is required for many countries. For a full list of countries, go to our main page or ask at the time of booking.
Fuel: You are not required to return vehicle with a full tank of fuel. All vehicles are supplied with approx. 10-15 litres.
Optional Accessories: Optional accessories such as child seats are available at an additional cost and must be pre-booked and prepaid in Australian Dollars prior to departing Australia. Please note that accessories are sold to the customer, not rented. Details are available on request.
Tyres: A tyre repair kit is provided with selected models, depending on production. All vehicles are fitted with standard tyres prior to leaving the Peugeot, Citroën and DS factory. Standard tyres are not suitable for all winter conditions and during certain periods of the year. In some countries it is a requirement by law that all vehicles are equipped with winter tyres between November and March. Car-2-Europe Peugeot, Citroën or DS does not lease or sell snow ‘winter’ tyres. It is the client’s responsibility to purchase appropriate ‘winter tyres’ whilst overseas and have them fitted and removed at an authorised Peugeot, Citroën or DS dealer. Failure to remove 'winter tyres' may result in additional costs for their removal. Mud and Snow Tyres with Grip Control can be requested on certain models, contact DriveAway for full details. Snow chains can be purchased locally from a service station; however, they are not suitable for highway driving.
Vehicle Service: Please refer to the service book provided with your car for the full servicing requirements. A service is required at 20,000kms for petrol models and 30,000kms for diesel models. The full servicing cost of the vehicle is at the driver's own expense.
Vehicle Insurance: Your vehicle is covered by comprehensive insurance, which cover accidental damage, vandalism, fire, theft and liability for all occupants up to the seating capacity of the vehicle plus legal defence appeals. There are no deductible excess of collision damage waiver costs. Baggage and personal effects are not covered by insurance. The leased vehicle is insured for the contracted holder and immediate family members including spouse/partner, direct descendants and ascendants of the registered driver and that he/she has a current unrestricted drivers licence valid in the country in which they are driving.
Vehicle Breakdown: Please note, if your lease vehicle is delayed or incurs a mechanical breakdown, Peugeot, Citroën or DS Assistance, will under the terms of the Assistance cover and assessment of the incident, provide accommodation to the value of 90 Euros per night or a rental car to use to a maximum amount of 1,000 Euros, until your vehicle is repaired. Please note this must be arranged in association with Peugeot, Citroën or DS Assistance. Once your vehicle has been repaired, you must return to the initial place of the delay to collect your vehicle. Full terms of the assistance offer are provided with your travel documentation and additional information may be obtained from our office.
Collection of Car: Documentation Required: 1. Passport; 2. Copy of Car-2-Europe Order Form.
Insurance documents will be issued upon delivery of the vehicle. All vehicles are supplied left hand drive and fitted with standard tyres.
Pick up & Drop Off Procedure: Deliveries and returns within France are free, however charges are applicable for returns to other European cities. Please contact our office for full depot details. The return of a vehicle to a centre other than that indicated on the customer's Car-2-Europe contract may result in additional charges to the customer. Further conditions apply, contact us for more information.
Drop Off Procedure: Before returning your vehicle, it is a requirement to call ahead at least 10 business days prior and arrange your drop-off time, otherwise there may not be an agent available to collect vehicle. Further conditions apply, contact us for more information.
Liability: certain provisional of the Competition and Consumer Act (including, without limitation, the Australian Consumer Law) and other State, Territory or Commonwealth laws in Australia, as amended or replaced from time to time, (collectively "ACL") apply to the operation of these terms and conditions and provide consumers (as that expression is sued in the ACL) and others with certain rights (reference to collectively as the "consumer guarantees") in relation to goods or services purchased by those persons. Other than consumer guarantees which are not excluded, modified or restricted by this provision, DriveAway does not give any guarantee or warranty or make any representation of any kind, express or implied, with respect to the supply by DriveAway or others of any goods or serviced online.
Other than in respect of goods or serviced supplied to consumers or goods or serviced that are of a kind ordinarily acquires for personal, domestic, or household use of consumption, DriveAway’ liability for the breach of any condition or warranty, whether expressed or implied (other than warranties or conditions in relation to title, encumbrances and quite possession) is limited, at DriveAway’ opinion, to:
Notwithstanding anything contained online, nothing in these terms and conditions; Excludes, restricts or modifies or purports to have the effect of excluding, restricting or modifying any condition or warranty that is implied by, or consumer guarantee specified by, the ACL or DriveAway’ liability under any such condition, warranty or guarantee; or gives rise to any liability on the Customer’s park or qualifies DriveAway’ liability in circumstances where DriveAway is in breach of these terms and conditions, including any conditions or warrantied implied, or consumer guarantees specified, by the ACL.
Responsibility for Information: Vehicle specifications, photographs, illustrations, third party charges, third party conditions and information relating to goods or serviced provided by third parties contained online (collectively "Information") are provided by third parties to DriveAway. All Information is subject to change without notice. The Consumer must not rely on this Information. Any description of the goods or services of any third parties in the Information is by way of identification only and the use or reliance on that description by any person shall not constitute any contract between that person and DriveAway as a sale by description. The Consumer must make their own independent enquiries and investigations and undertake their own assessment of any Information and undertake their own assessment of any Information before deciding whether or not the goods or services referred to in the Information are suitable for the requirements of the Consumer. Without limiting the generality of this paragraph, city maps in the brochure are not to scale and car depot locations in this brochure are approximate only.
Supply of Goods or Services by Third Parties: The goods and services identified online may be provided by a third party. For the Customer to obtain goods are services provided by a third party, the Customer may be required by that third party to agree to, and be bound by, terms and conditions that are specified by that third party. Any person intending to enter into an agreement with a third party must make their own independent enquiries and assessments in relation to the effect of the terms and conditions of that agreement before doing so. Subject to rights that the Consumer may have under the ACL, which are not excluded, modified or restricted by this provision, the Customer acknowledges and agrees that DriveAway has no control over and no responsibility for any terms and conditions agreed between the Customer and a third party.
These terms and conditions are governed in all respects by the law of State of New South Wales and the Customer irrevocably submits to the non-exclusive jurisdiction of the Courts of New South Wales and the Federal Court of Australia.
Last updated 04 August 2025. All information is correct at time of publication and subject to change without notice.